Frequently Asked Questions (FAQs)

These FAQs are about our Content Service.

Q. How can I increase followers and engagement with the content you post?|
A. Social Networks like Facebook limit the organic reach of posts, we recommend you click the “boost” or “promote” button on some of our posts to reach your targets.

Q. Do you post the same content to all of my social networks or different content to each network?
A. When we post content to your Facebook page, it is the same piece of content that will be sent to all of your other social networks that day.  We do this to ensure brand consistency and to avoid confusion.

Q. Do I need pages on all social networks?
A. No, but we recommend having at least Facebook and Instagram pages if you are a small business.

Q. Can I add other social networks to my plan?
A. You can add up to 5 social networks to your plan. Must be the 5 social networks we have available.

Q. Can I cancel my plan at any time?
A. Yes you can cancel at any time.  There are no contracts or penalties for canceling.

Q. When am I billed?
A. You are billed automatically every month from sign up, month to month, until you cancel.

Q. Can I swap a social network for one not included in your offerings?
A. Sorry no, our systems and procedures are setup in a specific way to cater to the majority.

Q. How many times do you post content?
A. We post once per day, everyday, including weekends & holidays.

Q. Do I have to provide you with content?
A. We provide a turnkey service, we work with or without your input.

Q. What kind of content do you post?
A. We do our research and post engaging articles, images, videos, links, memes and text that is related to your business or industry.

Q. Can I get more posts per day?
A. The maximum we post is once per day, which is above the industry average.

Q. Can you create/setup my Facebook Page?
A. Yes, we can setup your Facebook Page for free! Just indicate that you need us to when filling out your Company Profile after checkout.

Q. Where are you located?
A. We are incorporated in Miami Florida, USA.  All content produced is done by professionals that speak and type ONLY English.

Q. What kind of access do I need to give you?
A. We require that you make us an ADMIN on the Pages you want us to manage.  We will provide you with simple instructions on how to do this after checkout.

Q. How do I get started?
A. Choose a Plan, and contact us to get you started.  🙂