Reputation Management is
No Longer Optional!
Did you know that, when it comes to deciding which business to use, people will rely on an online review from someone they have never met just as much as they rely on a personal recommendation from a good friend? No matter how much money you spend on marketing your brand in a positive way, it is often your customers talking about your brand who establish your online reputation. However, there are some simple things business owners can do to help protect their online reputation.
Monitor what people are saying about you by using services such as Google Alerts. This allows you to respond to the situation before it gets out of hand. The longer an issue goes unresolved, the more potential customers will have seen the negative posts. If people are seeing negative posts about you, you are losing customers.
Act quickly and appropriately. Bad reviews will come. Know how to respond when they do. It is almost never a good idea to respond with a knee jerk reaction and become rude or defensive. Usually, your response should be done over the phone. It is a good idea to decide how to respond before the situation presents itself.
Display positive reviews on your website. Review sites, like Yelp! will post the most recent or most popular reviews first. To be sure people are seeing testimonials from satisfied customers, post them on your website and keep them growing.
It is no secret that online reviews typically do not always reflect the real quality of your brand. It is unfortunate that unsatisfied customers have the loudest voices. Be sure to ask satisfied customers to leave feedback. You can also collect positive reviews and put a system in place for posting them online
Click edit button to change this code.
Reputation Marketing Services:
Digital Synergy is a highly skilled and experienced web marketing firm working with companies all across the country. We provide you with proven web marketing solutions — from Reputation Marketing to Social Media Marketing, Mobile Marketing and Facebook Advertising.
Our team is knowledgeable and highly focused. If you are in need of reputation marketing or just about any other facet of web marketing, we can help you. Contact us now to increase visibility, drive traffic, build your online reputation and convert leads for your business.
Contact us now to learn more about our reputation marketing services:
More Leads, More Conversions, More Revenue.
Click edit button to change this code.Click edit button to change this code.Click edit button to change this code.